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Understanding Digital Ministry
Learn how technology supports ministry, engagement, communication, discipleship, and church growth.
- The digital front door
- People before platforms
- The coordinator’s role
The Digital Ministry Coordinator Certification equips one organized person to manage a church’s CRM, communication, social media scheduling, automations, online registrations, database, and digital follow-up—all from one connected system.
Trained to manage the systems, communication, automations, and digital experiences that help churches connect with people and grow with excellence.
“We do not need another piece of software that no one knows how to use.”
This certification addresses the concern many growing churches face: having powerful tools without having a trained person to manage them.
Most churches need one dependable, organized person who can be trained to manage the church’s digital communication and follow-up systems.
The best candidate may already be serving in your church. They do not need to be a technology expert. They need to be organized, dependable, teachable, and committed to helping people stay connected.
Give an existing administrator the systems and skills needed to manage digital communication.
Develop a faithful volunteer who is organized, comfortable online, and willing to learn.
Train a remote team member to operate the church’s CRM, campaigns, database, and content calendar.
Create a meaningful ministry role for a young adult or emerging leader with digital interests.
Each module helps the coordinator understand both the technology and the ministry purpose behind it.
Learn how technology supports ministry, engagement, communication, discipleship, and church growth.
Understand the church’s central contact database and how information moves through the system.
Create, schedule, test, and send clear church emails that look professional on desktop and mobile.
Use SMS responsibly for reminders, follow-up, ministry communication, and urgent updates.
Learn how automated journeys help the church follow up consistently without manually sending every message.
Create an intentional experience for first-time guests, new members, and people taking next steps.
Organize and schedule church content across connected social media platforms from one dashboard.
Use practical tools to create captions, email drafts, announcements, and simple visual content.
Manage registrations, appointment calendars, event communication, forms, and confirmation processes.
Build a simple weekly rhythm for maintaining the system and communicating meaningful results to leaders.
Upon completion, participants will be equipped to confidently support the church’s digital systems and daily communication.
Keep member, guest, volunteer, and event information organized inside one connected system.
Help ensure people do not fall through the cracks after visiting, registering, or requesting information.
Schedule and send organized email, SMS, and social media communication.
Monitor workflows, recognize common issues, and know when to request technical support.
Manage forms, registrations, calendars, confirmations, reminders, and follow-up.
Provide leaders with simple information about engagement, communication, and next-step activity.
Participants receive more than software instructions. They receive a repeatable operating system for managing digital ministry.
A practical learning experience designed for immediate application inside a church or ministry.
Guidance that helps the coordinator move from learning concepts to confidently managing the church’s system.
Register the person selected to manage your church’s digital ministry system.
Complete the lessons, practical demonstrations, and ministry application exercises.
Practice the weekly tasks inside the church’s configured High Level Solutions account.
Complete the final assessment and receive official certification.
No. The course begins with the foundations and walks the participant through the primary responsibilities of managing the system.
No. High Level Solutions handles the technical setup and development. The coordinator learns how to manage the day-to-day system and communication.
Not necessarily. For many smaller churches, this can begin as a volunteer or part-time role requiring approximately five to ten hours per week.
Yes. A dependable volunteer with basic computer skills, attention to detail, and a willingness to learn can be an excellent candidate.
Yes. Account configuration and implementation services can be provided separately or included with selected High Level Solutions service packages.
After completing the training and final assessment, the participant receives recognition as a High Level Solutions Certified Digital Ministry Coordinator.
Let High Level Solutions provide the system, training, and support needed to turn that person into a confident Digital Ministry Coordinator.